Technology these days have changed every aspect of our lives and smartphones in this play a vital role from the way we communicate to the way we order food. Now the shopping trends have also changed. Technology lets you buy or sell any commodity be it apparels, electronics or a car without leaving the comfort of your couch or having to boot up your laptop.
Mobile apps have opened the floodgates of new possibilities. Used car buy-sell market is mushrooming like never before, and all credit goes to the simplicity and accessibility brought by mobile applications.
Hence, this article will let you know everything you need to know about used car buy sell mobile app development – opportunities, features, development cost, etc.
Car Buy-Sell Market & Stats
The new car sales have significantly slowed down. On the other hand, the pre-owned car market has continued to grow over the past years and is larger than the new car market now. According to a recent report on India’s pre-owned car market by Indian Bluebook, in 2018-19, new car sales were recorded at 3.6 million units, 4 million second-hand cars were bought and sold.
Sales volume of used cars in the United Kingdom (UK) from 2014 to 2018 (in millions)
Moreover, talking about the US automotive industry as per the recent study published by the Statista, the number of cars sold in the U.S. went down from a staggering 7.9 million units in 2014 to a little over 5.3 million units in 2018. $117.9 bn Used Car Market Size in the US in 2019
Used Car Dealers in the US Market Size 2000–2025
How Online Automotive Marketplace Works?
Talking about the used car industry, these days the buyers explore various websites and applications to select vehicles of their choice. Once the user finalizes the vehicle they get in touch with the respective seller and get the vehicle checked by a known mechanic so as to authentic it with the provided listing details. This also helps in avoiding any inconvenience and dissatisfaction with the purchase. At last the deal is finalized and all the paper formalities are completed by both parties.
The Business Model:
Any business plan starts with the objective and the primary objective of the used car business is 100% customer satisfaction that is indicated by repeat customers and referrals.
An aggregator used car buy-sell app is an online medium established between the customer and used car seller/Car Dealer. Hence, the app owner only provides an infrastructure where the seller/dealer can publish their ads and market their listings and customers can browse through car options and choose according to their requirements. Therefore, the only capital investment is mobile app development & IT infrastructure.
As far as the monetization is concerned, an aggregator app bags its revenue from in-app marketing and advertisement, endorsements, etc.
A dedicated used car buy-sell mobile app is a dedicated medium for the businesses dealing in car buy-sell market. In this app the owner (dealer) of the business establishment can enlist the cars that are up for sale and customers can send an enquiry and proceed the deal further. In this app, only the owner can update the available car list.
Such apps are not standalone business models but they can supplement the streamlined business in a great deal.
How it Helps:
Gone are those days when people had to visit a dealer office to buy a used car. In today’s time, it is as easy as simply taking your smartphone and just selects the car, get complete details and buy a used car. Various automobile manufacturing companies, car dealers and used car dealers are increasingly moving to mobile application for efficient, fast-paced and customer-centric services.
Benefits to the Dealers:
- Manage Service Bookings.
- Quick Test Drive Request.
- Immediate Quote Response.
- Easy & Secure Payments.
- Easy & effective way for customer feedback.
Benefits to the Customers:
- Can explore many available options at your comfort.
- Directly get the price quotation.
- Can compare the cars and select the best one that matches the needs and requirements.
- Can schedule the test drive at your convenience.
Benefits to the Car brands:
- Online and offline integration of the car inventory.
- Certified cars with certain checkpoints.
- Warranty Services.
- Road Side Assistance Service.
Features Of Used Car Mobile App
|User Panel||Dealer Panel||Admin Panel|
Social Signup & Logins
This feature allows the users to sign-up to the used car buy and sell app. It uses social accounts such as Facebook, Twitter, Google ID, phone number, etc as the primary source for logging in. This medium helps in completing the registration process in a hassle-free way.
3D Model View and Virtual Tour
With this feature, you can get a complete 3D view of the car from interior and exterior both. You can move the cursor to get the exact detailing of the car.
The customers can select a particular car and schedule the appointment for the same as per their convenience. The dealers also get the notification and share the confirmation of the appointment with the customer on their mentioned contact details.
Used Car Valuation Tool
This tool helps the customer in getting an estimated valuation of the car with the help of the details like make and model, brand, total miles covered by the car, number of owners and the city of registration. The application shares an estimated cost which may vary depending on the physical condition of the car. This tool helps the customers in getting a rough estimation of the value of the car.
Roadside Assistance (RSA) is a 24×7 emergency service which is offered in case of breakdown of a vehicle. RSA intends to reduce the inconvenience caused by any failure of a car. Roadside assistance covers different services like on-site assistance, flat tire, towing, dead battery, key lost or door locked, fuel delivery up to 5 litres, cab assistance & more.
Under this feature, the users get reminders and updates regarding the appointments, payments and any new car added as per their interest. Also, they get the details related to the available offers in their respective city for used cars. The technology keeps the users connected to the application and notifies them about all the updates. It works great in augmenting the user’s engagement standards.
In-App Chat & Calls
This feature helps the customers in getting instant query resolution with the sellers. Customers can get in touch with the respective sellers either by chat or call to get the best-offered price and car details such as the availability, its location for the physical inspection.
If you are willing to sell your car then by this feature you can click the best pictures of your car covering it’s entire physical and exterior and post the advertisement of the car. It is advisable to click near around 10-15 pictures so that the customer who views the advertisement can get the complete detailing of the car and make the decision accordingly.
Adding CRM helps in strengthening customer relationships with the application. Customer data collection and management, newsletter management, multichannel marketing & analytics, etc. can be managed with the help of a versatile customer relation management.
Lead Management System Integration
Under this feature, the dealers can keep a proper track of the potential buyers and convert those leads into sales. Also, the dealers can get the notification for the hot deals such as a customer wants to buy the car in a day or two so they can arrange the executive for the customer and can help accordingly.
Under this, the brand or application presence is capitalized in many ways. With these tools, the marketing campaigns can be run on various platforms and their performance can be analyzed so to make a better marketing strategy.
Having videos within the app can improve user engagement in a large margin. There can be videos of vehicle tour, tips, and tutorials, etc. All these videos build trust among the customers by offering an extra layer of transparency.
You can keep track of the customer’s purchase with a specific brand. Moreover, to maintain the relationship some rewards or offers can be provided that can add an extra smile on the customers face, directly impacting the experience and the brand value.
This is the most important and decision-making feature where the customers can compare cars side by side and get insight into the offerings. Consequently, they can make a fruitful decision that offers maximum value for their money.
Loan EMI Calculation
Under this feature, the customer can get a rough estimation of the monthly EMI. The customer is required to fill in the car details, the amount of down payment, loan tenure and can get an estimation of the monthly EMI.
This can helps the users in making certain calculations if required in the application itself.
This feature handles all the advertisements that are being displayed within or outside the application or other social sites. Under this feature, the ads are completely validated along with the content running on them, the time for which they are displayed, sited to which they re-direct and the platforms on which they are published.
This is the most important feature that helps in understanding the customer’s interest. How frequent the application is being used, what are the cars the customers have searched? With these details, the ads can be managed and accordingly the notifications can also be sent to the customers. This also adds an advantage to the customer personalization.
Realtime analytics is a dedicated feature for the admin. This feature allows admins to get real-time insights into the application – the number of active users, financial analytics, marketing analytics, etc.
Under this feature, the customers interact with the bot that provides personal assistance to the customers. By this, the user experience does not hamper and they feel connected and addressed.
This is the most essential feature of a used car sell and buy application. The geolocation feature captures the geographic location or the user and the app displays the information accordingly. It emphasizes on providing the “Right Car Right Now” For instance, if the user is located somewhere in the southern region, it will present the details of the cars available in the southern region.
Role-based dashboards are yet another admin-exclusive features. These dashboards show dedicated analytic information to the admins according to their roles and requirements.
App Development Team Structure
A great team of experts certainly delivers the best product that enhances business growth and performance also provides better returns. Teamwork plays an exceptional role and thus, the right teams will combine all their technical architects, designers, and other professionals right under a single group.
- Business Analysis Team
- Project Manager
- Android and iOS Developers
- Front-End Developers (UI/UX Developers, AngularJS Developers)
- Backend Developers (PHP Developers, .Net Developers, NodeJs Developer)
- QA Professionals
How Much Does it Cost to Develop?
Developing an interactive and user-friendly Used Car Buy Sell app is a challenging and complicated task. The cost of the development depends directly on the target audience, features, design, and mobile platforms. And the most important factor that affects the overall cost is the geographical location of the development. For instance, Asian countries like India offer a great quality of mobile app development at way lower prices than that of western countries.
The approximate estimate for developing a Used Car Buy and Sell app lies around $15000 to $25000 and above.
Rahul Mathur is the founder and managing director of ARKA Softwares, a company renowned for its outstanding mobile app development and web development solutions as well as specialized in Android and iOS app development. Delivering high-end modern solutions to all over the globe, Rahul takes pleasure in sharing his experiences and views on the latest technological trends.