Streamlining Your Food Delivery App with the Right Features

Updated 07 Feb 2024
Published 07 Feb 2023
Satyam Chaturvedi 3621 Views

Food delivery apps are becoming increasingly popular, as they make it easier and faster for people to get their favorite food delivered right to their doorstep.

With the help of a food delivery app, you can order your favorite dishes from a wide range of restaurants and have them delivered to you in no time at all.

The convenience that these apps offer has made them extremely popular with people who don’t have the time or energy to go out and eat. Moreover, they also provide users with great deals on food orders, making them even more appealing.

Today, with just a few taps on our smartphones, we can order a sumptuous meal that’s delivered right to our doorstep. This is all made possible with the advent of on-demand food delivery services.

In this blog, we’ll explore the key features that make an on-demand food delivery App successful and stand out in a crowded market.

Market Stats for On-Demand Food Delivery App

There is a growing demand for high-quality and user-friendly meal delivery apps as consumers want more efficient and seamless food delivery Apps.

In recent years, many startups and established companies have jumped into the market, resulting in more competition and a higher standard for food delivery Apps.

Market Stats for On-Demand Food Delivery App
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Artificial Intelligence and Machine Learning are two examples of cutting-edge tech that have contributed to the expansion of the meal delivery market by allowing businesses in this sector to provide superior customer service and more tailored dining experiences.

Growth in the on-demand food delivery App market is predicted to continue in the future years as companies strive to improve their apps’ user experiences, enter new areas, and boost their businesses’ operational efficacy.

This presents a major opportunity for delivery app developers and businesses looking to enter the industry. Here are some significant market statistics:

  • Online food delivery businesses are expected to generate $32 billion in revenue by 2024.
  • Nearly 60% of Americans order food delivery at least once every week.
  • A recent survey found that after the COVID outbreak, 6 out of 10 consumers were more likely to use meal delivery services.
  • Gen Z and Millennials (those between the ages of 18 and 29) are the most likely to use a delivery app or website, with 63% having done so within the past three months.

Key Features to Include in the Food Delivery App

Key Features To Include In The Food Ordering App

1. Push Notifications

One of the most important aspects of a food delivery application is the ability to provide push alerts to consumers when there is a change in the status of their order.

They can receive information regarding the confirmation of their order, the projected delivery time, and any modifications or delays to the delivery process.

This helps customers stay updated and reduces the likelihood of confusion or frustration. You can keep your clients interested in the app by sending them discounts and special offers via push notifications.

2. Loyalty Programs, Discounts, and Cashback

Discounts and loyalty schemes are effective ways to get people to use the app frequently. If a consumer places an order and collects a certain number of points, they can use those points toward future purchases or even free food.

Cashback offers can also be included as an additional reward, encouraging customers to choose the food delivery app over others. These additions not only make users happier but also drive them to stick with the app longer.

3. Real-Time GPS Tracking and Navigation

A meal ordering app’s real-time GPS tracking and navigation functions are crucial since they give users the most up-to-date information about when their food will be delivered.

By providing customers with real-time updates on the location of the delivery vehicle, businesses may better prepare their customers for the arrival of their packages.

Navigation features can also be added to guide the delivery personnel to the customer’s location, reducing the likelihood of errors or delays.

4. Easy Payment Options

To satisfy a broad range of users, a food delivery app must offer many payment methods. Payment methods including cash on delivery, digital wallets, and credit and debit cards should be accessible.

The payment process should be fast, secure, and hassle-free, allowing customers to complete their orders quickly and easily.

Vector online food delivery service to your home online payment for food delivery through a mobile application payment check bank card phone app car stopwatch route map man vector illustration

5. Social Media Integration

The ability to sign up using a social network profile streamlines the account creation and order-tracking processes for your customers.

Customers can save time and effort by logging in with their social network accounts, and they can also share their experiences with friends and family. This can help spread the word about the app and bring in more users.

6. Easy Order Placement

An intuitive design is essential for a meal delivery app. The app needs to be simple so that users can place an order with a couple of taps.

The menu should be clear and concise, and customers should be able to customize their orders with ease. The ordering process should be quick and efficient, helping customers save time and effort.

7. Reviews & Ratings

Reviews and ratings are important features in a food delivery app, as they provide customers with valuable information about the quality of the food delivery app. Customers should be able to rate their experience with a restaurant and provide feedback on the food, service, and delivery.

This helps other customers make informed decisions and provides restaurants with valuable insights into how they can improve their service.

8. Order Scheduling and Pickup

Order scheduling and pickup are convenient features for busy customers who want to grab a quick meal on the go. Customers should be able to place orders in advance and schedule the pickup time.

Users who are constantly on the go and have little time to wait for delivery will appreciate this feature greatly. If the pickup process is well-organized, clients will get their orders swiftly and in good shape.

9. Geofencing

The geofencing function in a meal delivery app is helpful since it allows eateries to advertise to clients who are physically close by.

This feature can be used to send promotions and discounts to customers who are within a certain radius of the restaurant.

For example, if a customer is within a certain distance of a restaurant, they can receive a push notification about a special deal or discount.

Incorporating this function can help restaurants attract and retain more customers, ultimately leading to higher revenue.

10. Search Filters

A meal ordering app’s search filters are essential since they allow users to swiftly narrow down their options and locate exactly what they’re hungry for.

Filters can include options such as cuisine type, price range, delivery time, and ratings. Customers should be able to easily sort through the menu to find exactly what they are looking for, without having to scroll through pages of options.

11. Order History

A customer’s ability to view their order history is a valuable function for any meal-ordering app. Customers should be able to view a list of all their past orders, including the date, time, and details of the order.

This feature helps customers save time by allowing them to quickly reorder their favorite dishes or to repeat an order from a previous date.

12. Live Chat (Chatbots Integration)

A food ordering app’s live chat function is helpful because it allows users to get instant answers to their questions.

When a consumer has questions or needs assistance with an order, they should be able to have a live conversation with a human or chatbot.

Having this option available can boost consumer happiness and lessen the possibility of any problems.

Food Delivery App Development

13. Favorite List (Restaurant and Dish)

A favorite list is a useful feature in food delivery apps, as it allows customers to save their favorite restaurants and dishes for easy access in the future.

Users should be able to quickly add or remove products from their “favorites” list and see a rundown of their most frequently ordered items. Aside from being a time-saver, this function allows consumers to easily keep track of their go-to restaurants and menu items.

15. List of Recommendations

An app that allows users to order meals from local businesses can benefit from a list of recommendations because it can introduce them to new cuisines and businesses. The recommendations can be based on the customer’s past order history, preferences, and location.

Customers should be able to easily browse through the recommendations, view menu items, and place an order. Besides assisting customers in exploring more choices, this function also provides restaurants with an opportunity to expand their customer base and, subsequently, boost sales.

Benefits of Food Delivery App Development

1. Convenience

Customers may get food whenever and wherever they want with the help of food ordering applications. With just a few taps on their smartphones, customers can access a restaurant’s menu, place an order, and track delivery all without having to leave their homes or offices.

This convenience appeals to customers who are looking for quick and easy food options, especially in today’s fast-paced society where people are constantly on the go.

2. Easy menu browsing

The app enables customers to view the menu and make selections with ease, eliminating the need to call a restaurant. The app’s clean and simple design makes it easy for customers to quickly browse the menu and make their orders.

Customers can quickly modify their order by adding or removing items, viewing ingredient lists, and calculating the final price. This shortened ordering procedure not only saves clients time but also reduces frustration and misunderstanding.

3. Personalized Recommendations

The app can track customer preferences and offer personalized recommendations based on their previous orders. Using information about the user, such as their order history, current location, and time of day, the app can provide tailored recommendations.

Customers will have a better, more satisfying ordering experience thanks to this innovation, and restaurants will profit from the potential uptick in revenue.

4. Multiple Payment Options

Customers have several alternatives for making payments, including credit/debit cards, online banking, and mobile wallets.

This gives customers the option to pay for their food in a manner that is most convenient for them. It’s been shown that businesses with more payment choices attract and retain a larger consumer base.

5. Accurate ordering

The app eliminates the possibility of miscommunication during the ordering process and ensures accuracy. When customers place an order through the app, they can specify any special requests or dietary restrictions, which helps to ensure that their order is accurate and meets their needs.

This decreases the possibility of wrong orders and unsatisfied customers, enhancing the restaurant’s reputation.

6. Time-saving

By placing their orders using their mobile devices, customers can avoid waiting in line and get their food faster. This is especially helpful during peak hours, when customers may not have time to wait on hold or in line.

With the app, customers can quickly and easily place an order, track delivery, and have their food delivered to their door.

7. Increased sales

Restaurants can increase sales by reaching a larger customer base through the app. By having a presence on the app, restaurants can tap into a wider audience and increase their sales.

This is especially important for small and independent restaurants that may not have the resources to market themselves effectively.

8. Customer engagement

The app provides a platform for restaurants to engage with customers, receive feedback, and build customer loyalty.

Restaurants can use the app to communicate with customers, respond to reviews, and offer promotions and special deals. By building a relationship with customers, restaurants can foster customer loyalty and increase repeat business.

9. Real-time updates

Customers are provided with real-time updates on the order and delivery progress. This gives them peace of mind and helps eliminate any uncertainty or confusion during the ordering process.

Customers can easily track their orders and see an estimated delivery time, which helps to manage their expectations and plan their day accordingly.

10. Data analysis

To better serve their customers, restaurants can use customer data analysis to make smarter business decisions through a Restaurant Management System.

By tracking customer data, such as the most popular menu items, peak ordering times, and customer demographics, restaurants can make data-driven decisions to improve their operations and increase sales. This can help restaurants to better understand their customer base and make informed business decisions.

11. Marketing opportunities

Using the application, restaurants can target clients with personalized offerings and conduct promotions. The app provides a platform for restaurants to reach their customers and offers special deals, promotions, and discounts.

This can help to increase sales, build customer loyalty, and drive repeat business. By targeting customers with personalized offers, restaurants can increase the chances of customers taking advantage of the offer and making a purchase.

12. Increased Efficiency

The app automates many tasks, freeing up staff time and increasing efficiency. By automating the ordering process, the app reduces the workload of restaurant staff and frees up time for them to focus on other tasks, such as food preparation and customer service.

This has the potential to enhance both the restaurant’s productivity and its customers’ dining experiences.

13. Cost Effective

Developing a food ordering app development is cost-effective compared to traditional marketing methods, and it can provide a higher return on investment in the long run.

The app allows restaurants to expand their customer base, boost revenue, and foster brand loyalty without spending a lot on advertising.

Furthermore, the app gives restaurants a way to gather client information that can be used to enhance their operations and guide future strategic planning. Overall, the app provides a cost-effective solution for restaurants to grow their business and reach their goals.

Know more: Food Delivery Mobile App Development Cost 

How can Arka Softwares help you build the right online food-ordering app?

Arka Softwares can turn your food-ordering dreams into a tasty reality by crafting a custom online food-ordering app that is tailored to your unique culinary needs.

Our team of expert chefs, excuse us, food delivery app developers will whip up a delicious solution that will have your customers lining up for seconds. Here’s how Arka Softwares will make your food-ordering app sizzle:

How can Arka Softwares help you build the right online food-ordering app

1. Recipe for success:

Arka Softwares will sit down with you to understand the secret ingredients that make your food delivery business truly special. We will gather information on your target audience, menu, and any other special features you want to include.

2. A pinch of creativity:

With a clear understanding of your needs, Arka Softwares will then get to work on designing and food delivery app development that’s as visually appetizing as the dishes you serve. We will make sure that your customers have a smooth and satisfying ordering experience.

3. A dash of technical flair:

Under the hood, Arka Softwares will make sure your app is powered by cutting-edge technology that can handle even the busiest of kitchens. Whether it’s real-time updates, secure payment processing, or intricate integrations, we have got you covered.

4. Cooking up a storm:

Finally, Arka Softwares will bring everything together to create a complete online food-ordering experience that will have your customers coming back for more. From easy ordering to timely delivery, we will make sure every aspect of the app is designed to perfection.

With our commitment to quality, attention to detail, and customer-first approach, you can trust Arka Softwares to help you build an online food-ordering app that will set your business apart and drive success.

So, what are you waiting for? Get ready to serve up a feast for your customers with a custom app that’s as unique as your menu!


On-demand food delivery apps are changing the way we order and consume food. These apps offer a seamless and convenient experience for both customers and restaurants, making them an essential aspect of the food industry.

With the continued growth of technology and changing consumer behavior, the future of on-demand food delivery looks bright and is set to become even more innovative and accessible.

Whether you’re a foodie, a busy professional or just looking for a quick and easy meal, on-demand food delivery services have covered you.

FAQs – On-Demand Food Delivery App 

Satyam Chaturvedi

Satyam Chaturvedi is a Digital Marketing Manager at Arka Softwares, a leading app development company dealing in modern and futuristic solutions. He loves to spend his time studying the latest market insights.

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