How to Develop an On-demand App for Online Laundry Business?

Updated 07 Feb 2024
Published 10 Mar 2022
Rahul Mathur 2673 Views
Laundry Mobile App Development

Do you have an online laundry mobile app for your business? or you are looking for how to create a mobile laundry app like Cleanly? You’ve come to the right place.

What can be more painful than being involved in a household task? None, right? After all, no one likes sweating out completing meager tasks like home cleaning, dishwashing, or doing house laundry.

We have come a long way from the days when people were embarrassed to do their personal laundry in a shared environment.

Over the past decade, on-demand mobile applications have revolutionized business operations in ways that were previously unimaginable. These applications have an impact on everyone’s daily lives.

People who don’t have the time to do their own laundry can take advantage of on-demand laundry services, which provide a convenient platform for meeting their laundry needs.

This is the major reason for the popularity of on-demand laundry mobile apps. They are in every way efficient and amazing, as these on-demand laundry services simply pick up and drop off laundry for the customers, which saves them from washing and lugging around heavy baskets.

Popularity and Market Size of Online Laundry Service 

In 2022, the laundry service market was worth about $100,765 million, and it is expected to grow at a CAGR of 3.785% between 2022 and 2026, as reported by Statista.com.

  • When comparing the various global markets, the United States consistently ranks first in terms of revenue.
  • In the years between 2023 and 2033, the market for online laundry services is projected to expand at a compound annual growth rate (CAGR) of 29%.
  • In the United States, the laundry care market is expected to generate $14.66 billion in sales by 2022. There will be a yearly growth of 3.22% in the market.
  • In 2022, the revenues per person in the US were $43.79, which is a significant amount when compared to the entire population.
Popularity and Market Size of Laundry Apps
Image Credit: statista.com

Presently, on-demand laundry mobile solutions are a significant part of the service industry. They make this whole process of dry-cleaning and laundry super quick & convenient.

App users can schedule an appointment, arrange pickup and do a lot more by simply tapping on their phone screen. They can even rate and review the service as per their experience from within the app via the rate and review feature.

Ultimately, to make a mark in the domain of online laundry business apps, you simply require to take care of three crucial aspects, such as business model, functionality, and obviously, unique features, to stay above competitors. Once it is ensured, you are good to go and ready for a long haul in the market.

Mobile App Development Company

How does an On-Demand Laundry System work?

This simple guide below will help you understand how an on-demand laundry mobile app functions. Firstly, the stakeholders that are involved in this system are the washer,  the delivery person and the user.

How Does an On-Demand Laundry System Work

1. Washer/Laundry Person:

After a customer places an order, the washer can accept or reject it. As the Washer confirms a customer order, the delivery man will collect the laundry from the user and get it to Washer, which will then wash, dry, iron, or dry clean it, as chosen by the user, and then send it back to customers via Deliveryman.

Laundry mobile app Development

2. Delivery Person:

The delivery person will collect the laundry from the user as per the scheduled time and then take it to the washer. Once the laundry is done, the washer makes a call to a delivery person, who will then collect clean clothing and send it back to the customer.

3. Customer:

Here, the customer will use a website or a mobile app to place a laundry order, and while placing an order, s/he can also schedule a time for laundry pickup.

On-Demand Laundry System Work

It takes just a few taps on the screen and the entire laundry job is done. Next, let’s understand the business models for a laundry mobile app.

Business Model for On-Demand Laundry Service App

Presently, the mobile app development companies that are prominent in the online laundry service market follow one of the two business models that have been mentioned below:

Business Model for On-Demand Laundry App

1. On-Site Model:

This on-demand laundry app model is suitable for businesses that already have a laundry business running and are looking to scale up their business.

By getting a mobile app for their business, these businesses can enable their users to easily place orders for laundry pickup and delivery at a convenient time and for a reasonable price through the Laundry Pick-up & Delivery App.

2. Aggregator Model (Marketplace):

This model tends to be more suitable for startups that don’t own their own equipment. In this model, a platform is created where users are able to connect to the different laundry services.

When it comes to transactions, they are handled by marketplace operators. Herein, the operators collect data regarding user location and preferences and accordingly arrange delivery to the laundries in partnership with the platform.

You can choose the model that suits you best and begin accordingly.

How to Develop an On-Demand Laundry Business Solution?

How to Develop a Laundry App

Step- 1. Conduct Market Research

The first step is to conduct research about the current state of the laundry app market and your target audience’s specific requirements.

Researching the market and the competition, as well as identifying market and industry trends, can be part of this process.

Step- 2. Define your Target Audience

Knowing who you’re writing for and what they like and dislike is essential. This can entail creating personas to reflect various sorts of users and/or audience segmentation based on demographics, lifestyle, and other criteria.

Step- 3. Determine your Business Model

Depending on your needs, you can monetize your laundry application through a subscription service, a pay-per-use model, or a hybrid of the two.

The appropriate business model for your app will depend on a number of criteria, including the cost of your services, your intended market, and the strength of the competition.

Step- 4. Develop a list of Features

Once you have a firm grasp on who you intend to sell to and how you plan to make money off of them, you can begin to formulate a list of features that your app must have.

Scheduling, money handling, monitoring, and help desk services are all examples of such functionalities. Prioritizing features requires considering both the value to users and the time and effort required to implement them.

Step- 5. Design the User Interface

Your app’s user interface (UI) is the part that people will actually use, so it needs to be well-thought-out and simple to operate.

Making wireframes and prototypes can help with visualizing the app’s structure and flow, and then putting them through user testing can help with gathering feedback and making modifications. Maintaining brand integrity requires an eye-catching design that stands out from the competition.

Step- 6. Build the Backend Infrastructure

Servers, databases, and any other components that will be used to run your app are all part of its “back end” framework. To do this, you must design the backend systems required to run your app and handle its anticipated growth in users.

When developing the backend architecture of your app, you should give equal weight to issues like security and stability.

Step- 7. Test and Debug

Before releasing your application to the public, you should test and debug it extensively to make sure it is bug-free and performs as expected.

One approach is to use automated testing to find and fix problems, but manual testing can also be useful. User testing is also essential for gaining insight into the user experience as a whole and figuring out where changes need to be made.

Step- 8. Launch and Market your App

After your app is complete and has been thoroughly tested, you can release it to the app store and begin promoting it to your intended audience. Promoting your app can require using several marketing strategies, including social media, SEO, and paid ads.

Step- 9. Monitor and Maintain

It’s crucial to keep an eye on your app after its release and make any necessary adjustments to make sure it’s meeting customers’ expectations.

Metrics like user participation, customer happiness, and revenue can be monitored and adjusted accordingly. One way to do this is by being available for people on a continuous basis to answer their questions and resolve their problems.

Key Features of Laundry Pick-up & Delivery App

Before we jump into the key features of the online laundry app, first understand that there are three panels for the on-demand laundry app solution and they are:

  • Customer Panel
  • Laundry Panel
  • Delivery Boy Panel
  • Admin Panel

Now, let’s understand the features of each of these panels:

Super-Admin

  • Effective Management of Laundry Man
  • Laundry Category Manager
  • Payment Management
  • Content Management
  • Customer Management
  • User Management
  • Manage Commission
  • View orders & payments
  • View Analytics (App usage, total users)
  • Run Marketing Campaigns

Laundry Panel

  • Login through username and Password
  • Manage laundry charges
  • Accept /decline Order Request
  • View Order History
  • Manage Referrals
  • View stats and reports of total users,
  • View earnings and commission paid
  • View and Manage Profile
  • View Order Request
  • Manage Orders and their status
  • Manage Offers and discount
  • View Reviews and Ratings
  • Communicate with emails, push notifications and messages

Customer Panel

  • Social Signup and Logins
  • Select laundry type and view prices
  • Send laundry collect Request
  • Schedule Pickup and Delivery time
  • View Order Status (Picked, washed, En-route, and Drop)
  • View the Order history of your current and previous orders
  • Give your feedback and rate the service
  • View nearby Laundry Man
  • Select the pickup date and delivery date
  • Track laundryman on Google map
  • Pay through COD or In-app (Card, Net banking)
  • View Offers and Discounts
  • Refer your friend and earn rewards
  • Receive push notifications about order status, offers, and discounts.

Delivery Boy Panel

  • Delivery Boy Log-in: The delivery boy can log in using a valid ID that is provided by the admin.
  • Check Orders: Check all the ongoing orders, payment details, and time of delivery. Pending and completed orders can be checked here.
  • Payment Claim: In the case of Cash on Delivery (COD), the delivery boy will need to collect the payment from the customers.
  • Delivery History: The delivery person can track the record or history of all the completed orders.
  • In-App Calls: When the delivery boy receives an order, he can communicate with customers.
  • In-App Chat: When the delivery boy receives an order, he can chat with customers.
  • Geolocation: In this, the delivery person can get the location of the customer to deliver the order.

Laundry Delivery App Development

Advanced Features for Laundry App

Once you are done with the key features, it is time to understand the advanced features and functionalities that can be added to your On-demand laundry mobile app to make it unique and give it an edge over the competitors.

Advanced Features for Laundry App

1. Laundry Mobile App:

This feature is extremely useful in the case of a laundry mobile app, as here the communication will take place between three panels, the user, Washer, and the delivery person.

Thus, these people would require to stay connected, and what can be better than push notifications for this purpose? This functionality also keeps the users engaged with the app and keeps them updated about the processing all through the service duration.

2. In-app Messaging:

This feature is useful to send notifications to customers regarding any changes in their laundry status. Customers, on the other hand, can also send a message regarding any special requirement. 

Along with the in-app chat, the Customer and delivery boy can communicate through in-all calling features with number masking options.

Payment Modules

3. GPS Tracking:

GPS (Global Positioning Service) allows the customers to track the delivery person as he comes to pick up and drop off the laundry.

At the same time, it gets easier for the delivery person to locate the customer’s address. This way, this functionality ends up saving a lot of time on the part of the delivery person, while allowing the customers to track the moves and assist the former with more optimized routes.

4. Analytics Dashboards:

For a business, it is vital to review the process from time to time. Real-time Analytics Dashboards allow entrepreneurs to clearly visualize & identify leading service areas as well as the areas where the business is not gaining revenues.

The functionality offers a clear view of all statistics regarding user base, sales, most-used services, running price standards, and a lot more.

A business can choose to integrate the app with several analytic tools like Apache Spark, Open Source Analytics Tools & Apache Storm in order to escalate the performance of their laundry business.

5. Marketing Tools:

A mobile app in itself is a great marketing strategy as the push notification feature and other functionalities enhance user engagement with the app and keep them utterly satisfied. Other than that, one can choose to integrate the app with in-app apps as they serve as a great marketing tool.

6. Loyalty Programs:

Several loyalty programs can be run from time to time within the app, in the form of new offers, coupons, and exciting discounts for loyal users. This keeps the users satisfied and motivated to use your app in the future as well.

7. CRM Integration:

For an app like an on-demand laundry mobile app, Customer Relationship Management (CRM) functionality plays a crucial role, as it allows to strengthen of customer relationships, by managing their queries, resolving issues, if any, and constantly working to keep them happy with the services.

mobile app idea

Technology Stack Required for Custom Laundry App Development

Laundry app development requires a technology stack tailored to the app’s intended features and use cases. Yet, the following are some examples of common technologies that could be employed in the development of a laundry app:

Technology Stack Required for Laundry App Development

1. Mobile Development Platforms

You can utilize a mobile development platform like Java (for Android) or Swift (for iOS) to create a native mobile app. An alternative is to use a cross-platform development framework like React Native or Flutter to create an app that can run on several mobile operating systems.

Back-end Technologies

Server-side programming languages (like Python, Java, or PHP), a database management system (like MySQL or MongoDB), and a serverless platform (such as AWS Lambda or Google Cloud Functions) are all viable options for developing your app’s back-end infrastructure.

2. APIs

Using APIs (Application Programming Interfaces), you may integrate your app with third-party tools like payment processors, mapping, and messaging.

3. Cloud Services

Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform are just a few examples of cloud services you may utilize to host and manage your app’s architecture.

4. Analytics and Tracking

Google Analytics and Amplitude are two examples of analytics and tracking technologies that may be used to monitor app usage and performance.

5. Testing and Debugging Tools

In order to speed up testing and debugging, you can utilize frameworks like JUnit and technologies like Selenium to automate the process.

Required Team Structure to Develop Laundry Business App

In the earlier part of the blog, we discussed the key functionalities and essential requirements to create a laundry mobile application.

Next, it’s time to talk about the development process. So, what do you really need to create a great mobile app? We say a team of expert app designers, app developers, backend developers, and QA Experts.

Required Team Structure to Develop Laundry App

Thus, as you begin with the app development process, it is vital that you choose the right app development firm that suits your app requirements and budget and that offers a great app development team.

Your app development team should consist of the following:

1. Project Manager:

This person is responsible to manage the app development process at all stages. S/he needs to be fully aware of the client requirements with the app and should have excellent management skills, after all, it is the project manager who would be communicating with the team at different stages and keep them all connected.

2. Android/IOS Developers:

Now you can choose to create your on-demand laundry mobile app either for the Android platform, or iOS platform, or in case your budget allows, you can choose to develop the app for both platforms.

Here, the iOS Experts and Android developers are responsible for developing the front-end and back-end of the on-demand laundry mobile app.

3. UX/UI Designers:

These individuals play a crucial role in the success of an app, as they are responsible for the look and feel of the mobile app.

4. QA Experts:

It is the responsibility of Quality Analysis experts to ensure that your on-demand laundry mobile apps run smoothly and is entirely bug-free. 

on demand laundry app

Best Mobile Laundry Mobile Apps

1. Delivery.com

This app is quite unique from the rest, as it even allows the users to choose who would be doing their laundry. Here the service charges the businesses, instead of the users, hence the users only have to pay the cleaner’s fee for cleaning & delivering their clothing.

Laundry delivery app development

However, with Delivery.com, this firm takes no responsibility in case the cleaner mistakenly ends up shrinking the clothing. The minimum amount for one particular zip code range from $20 to $45, while the delivery time could be around 48 hours.

But the good thing here is that the app offers all the laundry options in just one place and allows its users to choose how much they like to pay and how long they can wait.

The price depends on the cleaner picked by the user and the same goes for the turnaround time. Meanwhile, it offers services in more than 40 cities that include, Chicago, Baltimore, Boston, New York, and Dallas.

Available on: Android & IOS

2. Rinse

It works as simply as opening the mobile application and scheduling a ‘rinse’. Here all of the customers are on a specified ‘route’ and on their designed days they receive free delivery of their items.

Laundry Mobile App Like Rinse

Meanwhile, for urgent laundry requirements, the app offers a feature, i.e. ‘Rush Delivery’. Using this feature users can have clean clothes delivered to them in just 24 hours or even less with just an additional $5.

Here, the users require separating their wash-and-fold clothing items from the dry-clean items. Also, they need not be at home to receive clean laundry, just give the firm access to a safe area where they can place your clean clothing & items.

Presently, ‘Rinse’ offers its services in Los Angeles and San Francisco, and charges $1.75/pound for washing & folding for a minimum of 15 pounds.

The price for dry cleaning starts at $2.50, and it varies as per the item. Meanwhile, the service takes around 24 hours to deliver cleaning clothing.

Available on: Android & IOS

3. Laundryheap

Laundryheap is a top-notch laundry service application that guarantees same-day delivery of all your clothing.

Laundry App Development like Laundryheap

This fantastic service will do your laundry and dry cleaning quickly, easily, and reliably, all while meeting your specific requirements. Wash-and-fold, iron-only, and mending/altering are just a few of the options available to you.

Available on: Android & IOS

How Much Does it Cost to Develop Uber for Laundry App?

As it comes to determining the  app development cost of online laundry & dry cleaners apps, it basically depends on four major factors, i.e.

Cost to Create a Laundry Mobile App

1. App Complexity:

It consists of how complex is your app, like whether you have chosen a simple design or a complex design, as the latter adds to the cost.

2. A Number of App Platforms:

Whether you are developing the mobile app for iOS or Android, or both platforms, going with the latter would add to the cost.

3. Features & Functionalities:

Whether you have chosen the basic features and functionalities or have also integrated the app with advanced functionalities, going with the latter would add to the cost.

4. Development Region:

Now, this tends to be the most crucial aspect, as ultimately the cost can hugely vary as per the development region you choose for the on-demand laundry app developers.

In the case of developers in the US, they charge $50-$250/hour, developers in Eastern-Western Europe charge $30-$150/hour, whereas India-based developers tend to be charged $10-$80/hour.

“Thus, if you choose to get the app developed by Indian developers, then the app development cost for a basic featured app for a single platform (either Android or iOS) is going to be around $10000-$25000. Adding more functionalities and more platforms can take the cost up to around $30000.

In Conclusion

The market for on-demand laundry mobile applications is expanding and developing rapidly. If you operate an on-site laundry service, now is the perfect opportunity to grow by creating an on-demand laundry application.

And if you’re looking for a successful area to enter as a business, on-demand laundry applications are a good option because you can team up with laundry service providers and cut costs on infrastructure.

Since the market is not yet saturated, developing on-demand laundry applications is still a promising field; all it takes to launch a successful enterprise is a well-thought-out plan.

FAQs for On-Demand Laundry Mobile Applications

  • What are the key features of a laundry app?

    Laundry applications typically let users schedule laundry, make payments, keep track of laundry progress, and get help from the vendor. To what extent a laundry app includes functionality beyond those already mentioned is entirely dependent on the nature of its business and the preferences of its intended user base.

  • How do I market my laundry app?

    Use promotional strategies like social media, search engine optimization, and paid advertising to spread the word about your laundry app and reach a wider audience. To entice people to utilize your service, you may run sales or provide special discounts.

  • How do I handle pricing and pricing changes?

    Your laundry app’s success may depend in large part on the price you set for it. When deciding how much to charge for your cleaning services, you should think about the market, your target customers, and the competitors.

  • How do I provide customer support for my laundry app?

    The success of your laundry app relies on your ability to provide outstanding customer service. This can be done by providing a variety of support avenues, including in-app chat, email, and phone, and by providing speedy resolutions to consumer questions and complaints.

  • How do I ensure the security and privacy of my users’ data?

    Methods like encryption, protected servers, and safe transaction processing are all examples of how this can be accomplished. A privacy policy detailing how you intend to utilize and safeguard user information is also recommended.

Rahul Mathur

Rahul Mathur is the founder and managing director of ARKA Softwares, a company renowned for its outstanding mobile app development and web development solutions. Delivering high-end modern solutions all over the globe, Rahul takes pleasure in sharing his experiences and views on the latest technological trends.

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