Free Resource
12 Questions Every CTO Must Ask Before Hiring a Software Development Company
Most companies get burned by the wrong dev partner because they didn't ask the right questions upfront. This checklist fixes that — covering track record, technical process, team structure, and contracts.
- 4 categories — track record, technical, team, legal
- 12 questions with context on what to listen for
- Instant access — no spam, ever
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What's Inside the Checklist
A preview of the 12 questions — organised into 4 critical evaluation areas.
01Track Record & Proof
- Can you show me 3 case studies from clients in my industry with quantified outcomes (revenue, time saved, cost reduced)?
- What is your Clutch or Goodfirms rating, and how many verified reviews do you have?
- What percentage of your clients return for a second project — and what's the average engagement length?
02Technical Capability
- What's your process for understanding requirements before writing a single line of code?
- How do you handle scope changes mid-project, and what does a change order look like?
- What CI/CD, testing, and QA processes do you follow — and what's your typical bug rate post-launch?
03Team & Communication
- Who exactly will work on my project — and will those people stay on it for the full duration?
- What's your project management methodology, and how often will I see progress updates?
- What timezone overlap can I expect, and how quickly do you respond to urgent issues?
04Contracts & IP
- Do you sign an NDA before any technical discussion begins?
- Who owns the code, designs, and IP at the end of the engagement — and is this explicit in the contract?
- What are your payment milestones, and what happens if a deadline is missed on your end?
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