At Arka Softwares, we don’t go for the “one size fits all” approach. Instead, we incorporate customized CRM development process while focusing on challenges and vision of your customer-oriented organization. After acknowledging the special needs and goals of your business we devise a powerful and pragmatic strategy. It further leads our CRM development to a final CRM platform on which your business can rely to provide exceptional customer service to your customers.
We are experts in crafting proprietary Customer Relation Management (CRM) platforms that fortify your customer data management and offers multi-channel marketing capabilities. In other words, you can rely on our expertise for developing a complete and innovative CRM platform for your business for increased customer loyalty and retention. We help your business to adopt powerful CRMs like Salesforce and Microsoft for ensuring an uncompromised performance and higher reliability.
- Secure NDA
- Source Code Authority
- No Hidden Cost
- Cybersecurity & IP Protection
- Precise Reporting
- Great Team Work
- Flexible Working Hours
- On-Time Delivery
- Quick Team Modification
- 24x7 Hours Support
- QA Tested & Bug-Free Solution
- Comprehensive Technical Support
Comprehensive CRM Solutions
Comprehensive CRM Solutions
At Arka Softwares, our creative developers offer you bespoke CRM platform help your business to rise above common and complex challenges for unprecedented growth in sales and enhanced customer relation that drives your business reach to a wider and broader masses.
CRM Consulting & Training
Our supportive CRM professionals help you devise a smart and efficient CRM development strategy that aid in the development of a robust platform for your businesses. And comprehensive training sessions help you and your team to understand the essentials of the platform.
An effective CRM system can do wonders for your online business. Hence, we leverage our expertise to implement feature-packed CRM into your business process to take your sales and customers retention on a whole new level with versatile management and automation capabilities.
We assist you to integrate a dynamic CRM platform in your existing online business to buff it up with intuitive and automated client credential management and lead management, etc. We ensure a flawless CRM integration that streamlines your overall business operation process.
We help you to switch from your existing CRM platform to an efficient and powerful CRM to expand your customer reach by channelizing your marketing & advertising campaigns to boost sales. In addition, new business automation helps you to get precise analytic data and reports.
CRM Support & Maintenance
At Arka Softwares, we don’t believe in compromises. Therefore, we do not cut any corners when it comes to our customer support & maintenance. We stay by your side even after the development process to ensure flawless performance of your CRM platform and essential upgrades.
Dedicated CRM Development
We offer flexible and robust CRM solutions for any industry-specific to help you spread your business in unexplored customer landscapes.
It includes Sales automation, Marketing automation, and Service automation. The main purpose of the Operational CRM system is to generate leads, convert them into contacts, capture all required details and provide support throughout the customer lifecycle.
Collaborative CRM is an approach to customer relationship management (CRM) in which the various departments of a company, such as sales, technical support, and marketing, share any information they collect from interactions with customers.
The main purpose of Analytical CRM is to gather customer information from various channels and gain knowledge about customers’ behavior and buying the pattern as much as possible for new marketing strategy, campaign management, etc.
Strategic CRM is a type of CRM in which the business puts the customers first. It collects, segregates, and applies information about customers and market trends to come up with a better value proposition for the customer.
Mobile CRM Development
Taking your online business to the mobile platform is an essential step to give it exponential growth. To ensure the same consistent and versatile management capabilities in means of customer and lead management and other analytical abilities, we offer next-gen mobile CRM development solutions.
- Account Management
- Contact Management
- Lead Management
- Opportunity Management
- Activity Management
- Dedicated Dashboards