Salesforce Service Cloud Solutions

Arka Softwares is a leading Salesforce development company, that scales and devise salesforce service cloud solutions to enhance the customer service competencies of our clients, while keeping their operational cost and time-to-market under check. Our extensive expertise in Salesforce solutions ensures that we have an adequate understanding of both conventional Salesforce cloud products and the modern innovations to transform your customer service offerings.

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Remarkable Salesforce Service Cloud Implementation & Integration Services

Salesforce Service Cloud is a flexible and efficient customer service platform that enables organizations to manage, scale, and optimize their customer support services and interactions in the best possible manner.

We develop efficient Salesforce Service Cloud solutions that can empower your customer service representatives with a perfect set of tools that can assist them in delivering fast, smart, and personalized customer service.

Revolutionize the way your Organization handles Customer Support with Salesforce Service Cloud

Salesforce Service Cloud Offerings

Salesforce Service Cloud Development

Our Salesforce developers leverage their domain knowledge to develop and deploy Salesforce Service Cloud solutions that can transform your customer support processes and improve customer satisfaction levels.

Service Cloud Implementations

We understand your business challenges, define your processes, leverage the advantages of Salesforce Service cloud features to implement a robust customer service platform, that can improve your customer engagement like never before.

Salesforce Optimization

We understand that not all CRM solutions are optimized to their full potential. Our seasoned Salesforce consultants can assess your existing Salesforce Service Cloud implementation, identify problems, and optimize the solution to improve performance.

Custom Applications Development

Salesforce Service Cloud is itself a full-fledged solution, but organizations do need customization to serve their unique needs. Our experts can develop the custom application using APEX code and Salesforce Lighting Application.

3rd Party Integrations

Our highly experienced developers can assist you with the identification and implementation of the right set of solutions catered for your business need using AppExchange. We also help to integrate 3rd party tools and plugins with your existing Salesforce CRM.

Custom Report Development

We understand the importance of storing and utilizing the business data in Salesforce. We have developed the competencies to create customized reports and utilize the data to build actionable dashboards and metrics, that help your organization in decision making.

Your Customers Expectations are Rising. Are You Ready?

Our Happiness lies in the Journey

Arka Softwares owes this to every team member of our company who tirelessly ventured into uncharted planes of their imagination to bring revolutionary ideas and turned them into reality.

Engagement Models

Arka Softwares offers various engagement models that impeccably blend innovation, performance, cost, agility, and performance. You can choose from a wide array of flexible and customized models, each of which assures high quality, technical expertise, and timely delivery.


Product Engineering Team

Get one or more Scrum teams comprising of Business Analysts, developers, designers, Scrum masters, and Testers. Our dedicated team will not only transform your idea into a turnkey product but also takes complete responsibility of maintaining and supporting your product.


Offshore Development Center

Get seasoned resources to manage services, platforms, products, and core value competencies. We offer dedicated and contractual resources to address your business requirements. This not only increases your agility but also reduces unnecessary efforts and costs for setting up an offshore team.


Center of Excellence

If you want to capitalize a specific area, be it AI, DevOps, Data Science, or Digital Commerce, then COE is the best approach to follow. We offer specialized expertise and act as a Technology Partner to offer dedicated resources, who can provide leadership, research, best practices for a focus area.

FAQ for Salesforce Service Cloud

What is Salesforce Service Cloud?

It is a leading Salesforce customer relationship management (CRM) platform used for customer service and support. Salesforce Service Cloud allows businesses to streamline workflows, automate service processes, find key topics, articles, and experts to assist the customer service executives.

Don’t just take our word for it

Our teams have been consistently delivering mind-blowing results and our clients did not hesitate to express their gratitude. We are honored that they trusted us with their ideas and dreams.

Let’s build something great together!

Just take one step forward and we can build history.

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Want to build something good for the business but still good for the customers?

You know the answer is, Yes!